At Thunikadai By Priya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Billing & Shipping Address
- Payment Information (processed securely through payment gateways)
- Order History
- IP Address and Browser Information
- Cookies and Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Respond to your inquiries
- Send promotional offers and updates (only if you have opted in)
- Prevent fraud and ensure website security
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers. Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.
4. Cookies
Our website uses cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website traffic
- Enhance website performance
You can disable cookies through your browser settings; however, some features of the website may not function properly.
5. Sharing of Information
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers such as:
- Courier & Delivery Partners
- Payment Gateway Providers
- Website Hosting & Technical Support Services
- Government authorities if required by law
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
7. Returns & Customer Support
Your personal information may be used to process:
- Returns
- Refunds
- Exchanges
- Warranty or service requests
- Customer support inquiries
8. Marketing Communication
If you subscribe to our newsletter or promotional messages, we may send updates about:
- New arrivals
- Special offers
- Festival collections
- Discounts
- Promotional campaigns
You may unsubscribe at any time using the unsubscribe link or by contacting us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.
11. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of promotional communications
To exercise these rights, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
Thunikadai By Priya